reinstall bitdefender total security 2015

I then tried to load a restore point but was met with the 'System Restore did not complete successfully' message. They said they were not able to do that and they were sorry but they had no other solutions to offer me. I'm far too paranoid to allow that and asked if their tech could talk my through what they would like to check and do over the phone as I'm not exactly computer illiterate. Unfortunately the support person could only offer to have a tech remote connect to my PC (for an additional fee) to see if they could resolve the problem. I contacted Bitdefender support by phone and they listened patiently as I explained the problems and the steps I had already taken. Once completed this changed nothing and my PC was even slower to boot (over 45 seconds to desktop) and loading web pages took +/- 1 minute. The recommendation was to once again use the removal tool and re-install. The problem persisted and Bitdefender was still unable to activate its firewall and all applications and processes were slowed noticeably. Upon re-booting I noticed it took my PC an extra 30 sconds to reach my Windows desktop - quite a change from the normal 5 seconds.

After following the instructions and restarting my computer to complete the repair the Bitdefender Firewall was not able to activate.Īfter some more consulting with Bitdefender support, it was determined that I should download the removal tool and re-install Bitdefender. Going through the Bitdefender forums again, I found that running the Bitdefender 'Repair' would be my next step. To verify whether this was hardware, software, my ISP, or the Steam servers I booted up my secondary PC which does not have Bitdenfender and tried downloading the same game from Steam and found I was getting my full speed.

While monitoring the download in the Steam App I noticed that my max speed was half my bandwidth. This seemed to reduce the time to 5-10 seconds for the next couple days.Ī couple days later when the problem seemed to return (slow internet and connection to site speeds) I needed to re-download a game from Steam. I check forums and the Bitdefender site and applied some changes to the firewall (setting to 'stealth' mode and un-checking port blocking). I recently purchased Bitdefender Total Security 2016 and ran into some major issues and was wondering if any of the Tom's Users/Moderators that use/recommend that product could help.Īs soon as I installed I noticed the time it took my browser(s) to load a webpage (tested sites several and used google.ca as a reference) went from immediate to taking between 10-15 seconds.

Reinstall bitdefender total security 2015